Boost your clinical and business outcomes

“If you keep doing what you’re doing, you’ll keep getting what you get.”

AccelerateQI is the smarter way to drive improvement in General Practice.

It’s a practical AI platform designed to help your practice:

  • ✅ Identify priority targets for improvement
  • ✅ Develop high-impact ideas
  • ✅ Implement change with confidence

🎓 Backed by Expertise. Powered by AI.

AccelerateQI members benefit from:

👨‍⚕️👩🏻‍⚕️🧑‍💼👨‍🦲
The experience of four of Australia’s leading experts in practical quality improvement

🤖🦾 👾
Cutting-edge AI tools that make change easier and more effective


💡 Real Learning. Real Change.

How many ‘educational’ sessions have you attended that actually changed how your practice runs?

AccelerateQI combines:

  • Bite-sized, practical education
  • Tools to capture, track, and implement change
  • Support to turn ideas into impact

🔧 Quality Care. Better Systems. Stronger Bottom Line.

With AccelerateQI, improving care doesn’t mean working harder—it means working smarter.

Our expert faculty and AI tools give your team everything they need to :

  • ✔️ Deliver high-quality care
  • ✔️ Improve clinical outcomes
  • ✔️ Strengthen your business
  • ✔️ Build confident, capable leaders

Comprehensive Learning Modules in all aspects of General Practice Quality Improvement

Leading Change

Compassionate Communication

Medicare Compliance

Patient Centred Care Planning

Behaviour Change

Social Media

Budgets and Care Planning

Health Assessments and General Checks

Self Care

Care Coordination and Groups

Appointments and Access

Clincial and non-clinical Risk

Share notes and add improvement ideas

Each module consists of a number of lessons, each of which has a video, and many of which have additional text based resources.

There is a tool to capture notes on each lesson. These notes are available in your notebook, and are shared with other member of your practice team.

You can also capture any ideas for improvement that you come up with while viewing a module – or ‘steal’ ideas from other practices who have shared them.

There is also the opprotunity to ask questions and share ideas with the whole AccelerateQI community and faculty.

The Improvement Map QI tool

Your improvement ideas

Capture and collate all your practice improvement ideas. 

Step by Step Implementation

Using best practice Project Management principles, implement your ideas through small steps – either suggested by the tool or add your own. Each step is then broken down into discrete tasks, again suggested by the tool or edited by your team,

The Improvement Factory

We can generate new ideas for any issues that may benefit from improvement in your practice. Ideas may come from our ‘Big Book of Ideas’, or be generated by one of our two idea robots – Rosie (sensible) or Robbie (out there).

‘Help me’ complete the tasks

The tool can assist you in creating agendas, writing information sheets, creating surverys, analysing result, making decisions – just about any task associated with your project.

Keep your whole QI team on target

Enroll your QI team

With one subscription you can enroll all the members of your improvement team

QI related messages and remindrs

Our slack like message board facilitates communication between your team.

Reminders

Set and assign tasks, and set remiinderes for important dates from  within your improvment map

Other Practice Tools

Skills Matrix

The Skills Matrix allows you to map the progress of all your staff members in defined role-based skills. (Admin, nurses, doctors) Default settings make it easy to start, and all skills are customisable. 

You can set an expiry date for any particular skill. This is useful for keeping track of CPR certification, registration, medical defence, CPD requirements etc.

College Faculty

Riwka Hagen

Riwka Hagen

Principal Consultant, Medical Business Services

Riwka’s experience in general practice and primary care business management spans over 25 years.

With direct management experience in small, medium, large and rural medical practices as well as many years as an accreditation surveyor, she brings a wealth of operational knowledge in the health sector.

She is the founder and administrator of the Facebook ‘Practice Managers Network’ – a global network of 6000 members.

Riwka has held rural health board director and chairing roles. Riwka is the director of Medical Business Services, providing consulting, advisory, coaching, training and mentoring services.

Simon Matthews

Simon Matthews

CEO, Wellcoaches Australia

Simon Matthews

FACLM, FASLM, MHlthSci, DipIBLM, MAPS, NBC-HWC, PCC

Simon is a psychologist and leadership coach, with a particular interest in supporting leaders in healthcare. He is a Fellow of both the American College and Australasian Society of Lifestyle Medicine. Simon is Board Certified in Health Coaching and Lifestyle Medicine and is a Professional Certified Coach with ICF. He is Lead Coach and faculty with WellcoachesSchool of Coaching (US, Australia, Singapore) and is an Adjunct Lecturer at Avondale University Lifestyle Medicine & Health Research Centre.

In addition, Simon is a Director of the US not-forprofit Global Positive Health Institute, which seeks to support healthcare and other organisations by bringing together the disciplines of Lifestyle Medicine and Positive Psychology. He is a member of the International Advisory Board of the Romanian Society of Lifestyle Medicine. He is also a member of the Scientific Advisory Board for the Institute for Healthier Living Abu Dhabi.

His work has been published in both professional journals and books.

Simon consults internationally in the areas of health coaching, behaviour change, social connection, positive psychology, and lifestyle medicine. When not working, Simon also loves talking about his other passions of travelling and cooking.

Simon’s Publications

Kim Poyner

Kim Poyner

Director, MediCoach

Endorsed International Consortium Health Wellness Coaching – National Medical Exams; International Coaching Federation – Professional Coaching Certification (endorsement in progress); Practice Nurse 20 years Registered Nurse – ICU trained

Kim Poyner has an extensive history working with medical centres and Primary Health Networks to train medical professionals in Behaviour change theory and Chronic disease management. Kim was awarded the 2015 Australian Best Practice Nurse award in Chronic Disease Management and has successfully completed her NME exams for international endorsement of her coaching qualifications.

In addition, she is training Health Professionals across Australia in Readiness projects, and Quality Improvement strategies. She regularly presents at National conferences as a key note speaker on Change Management, Teaming, Coaching, Chronic Disease management, Creating Efficiency in General Practice and Care Co-ordination.

Through her business MediCoach Kim mentor’s nurses and organisations to achieve their best, ensuring they are resilient in the changing health landscape.

Tony Lembke

Tony Lembke

GP, Alstonville Clinic

Tony Lembke is a GP in Alstonville, NSW, Australia.

He has had a number of national health leadership roles. As Clinical Director of the Australian Primary Care Collaborative Program, Chair of Faculty of the Improvement Foundation, and Executive director of the Australian Centre for the Medical Home he has worked with more than 1000 general practices on quality improvement. He was inaugural chair of the North Coast Primary Health Network.

Tony has a strong interest in Health IMIT, having been Sydney University Medical School Donkey Kong Champion in 1983. He was the 2012 RACGP ‘General Practitioner of the Year’. He is also an ever optimistic Wallaby supporter and was coach of the Lismore U16 Rugby team.

Accelerate your clinical and business practice.

Join AccelerateQI

Membership of AccelerateQI gives access for your practice team to

  • our current (and future) learning modules
  • our Improvement Map QI tool
  • our skills matrix tool
  • access to our faculty and community for practice advice, through our forums

Your practice can join our cohort today and lock in the special introductory price of $25 per month for the first year. You can cancel at anytime.

Use this form to contact us for further information or to arrange a demonstration of AccelerateQI

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