Are you looking to take your General Practice to the next level?
Do you want to learn how to improve clinical and business outcomes through Quality Improvement methodologies?
Welcome to ‘Accelerate QI.’
This series of 14 modules is designed specifically for General Practice staff and is led by the Practice Coach Team, a group of experienced coaches with a diverse set of skills. By participating in this program, you will have the opportunity to collaborate with other participants, share your experiences and learn from each other.
Whether you are a seasoned practitioner or just starting out, this program will equip you with the tools and knowledge you need to improve the quality of care you provide and enhance the business outcomes of your practice. The webinars will cover a wide range of topics, including data analysis, team building, patient engagement, process improvement, and much more.
One of the key benefits of participating in this program is the opportunity to collaborate with others. You will have the chance to learn from the experiences of other General Practice staff and share your own insights with them. This collaborative approach will help you to identify areas for improvement and develop effective strategies to address them.
The Practice Coach Team is committed to helping you achieve your goals. They have a wealth of experience coaching General Practice teams and are passionate about helping others improve the quality of care they provide. By participating in this program, you will have access to their expertise and guidance throughout the entire process.
This program will lead to real and immediate improvements that will have a positive impact on your practice.
About the program
The first cohort of participants will commence in the August 2024, with subsequent cohorts commencing later in the year.
Participants will be able to access a new topic every 3 weeks. Each topic will include a 60 minute video webinar.
Through a dedicated forum, participants will have the opportunity to ask questions, and to share ideas with the practice coach team and with each other.
Each topic will also include a number of ‘Improvement Ideas’ that practices can begin to implement immediately. Additional resources will be available for downloading.
Participants will have access to our unique tools ‘My Improvement Map’, where you can collect good ideas and put them into practice. Participants will also be able to use our ‘Bog Book of Ideas’, and our AI assisted ‘Ideas Factory’.
Topics, webinars and resources will remain available to participants with an active subscription.
Together, we will establish ‘best practice’ in clinical care and business strategies for general practice. We aim for immediate and real improvement in participating practices that will have sustained impact on their patient care and their business outcomes.
College Faculty
Riwka Hagen
Principal Consultant, Medical Business Services
Riwka’s experience in general practice and primary care business management spans over 25 years.
With direct management experience in small, medium, large and rural medical practices as well as many years as an accreditation surveyor, she brings a wealth of operational knowledge in the health sector.
She is the founder and administrator of the Facebook ‘Practice Managers Network’ – a global network of 6000 members.
Riwka has held rural health board director and chairing roles. Riwka is the director of Medical Business Services, providing consulting, advisory, coaching, training and mentoring services.
Simon Matthews
CEO, Wellcoaches Australia
Simon Matthews
FACLM, FASLM, MHlthSci, DipIBLM, MAPS, NBC-HWC, PCC
Simon is a psychologist and leadership coach, with a particular interest in supporting leaders in healthcare. He is a Fellow of both the American College and Australasian Society of Lifestyle Medicine. Simon is Board Certified in Health Coaching and Lifestyle Medicine and is a Professional Certified Coach with ICF. He is Lead Coach and faculty with WellcoachesSchool of Coaching (US, Australia, Singapore) and is an Adjunct Lecturer at Avondale University Lifestyle Medicine & Health Research Centre.
In addition, Simon is a Director of the US not-for–profit Global Positive Health Institute, which seeks to support healthcare and other organisations by bringing together the disciplines of Lifestyle Medicine and Positive Psychology. He is a member of the International Advisory Board of the Romanian Society of Lifestyle Medicine. He is also a member of the Scientific Advisory Board for the Institute for Healthier Living Abu Dhabi.
His work has been published in both professional journals and books.
Simon consults internationally in the areas of health coaching, behaviour change, social connection, positive psychology, and lifestyle medicine. When not working, Simon also loves talking about his other passions of travelling and cooking.
Kim Poyner
Director, MediCoach
Endorsed International Consortium Health Wellness Coaching – National Medical Exams; International Coaching Federation – Professional Coaching Certification (endorsement in progress); Practice Nurse 20 years Registered Nurse – ICU trained
Kim Poyner has an extensive history working with medical centres and Primary Health Networks to train medical professionals in Behaviour change theory and Chronic disease management. Kim was awarded the 2015 Australian Best Practice Nurse award in Chronic Disease Management and has successfully completed her NME exams for international endorsement of her coaching qualifications.
In addition, she is training Health Professionals across Australia in Readiness projects, and Quality Improvement strategies. She regularly presents at National conferences as a key note speaker on Change Management, Teaming, Coaching, Chronic Disease management, Creating Efficiency in General Practice and Care Co-ordination.
Through her business MediCoach Kim mentor’s nurses and organisations to achieve their best, ensuring they are resilient in the changing health landscape.
Tony Lembke
GP, Alstonville Clinic
Tony Lembke is a GP in Alstonville, NSW, Australia.
He has had a number of national health leadership roles. As Clinical Director of the Australian Primary Care Collaborative Program, Chair of Faculty of the Improvement Foundation, and Executive director of the Australian Centre for the Medical Home he has worked with more than 1000 general practices on quality improvement. He was inaugural chair of the North Coast Primary Health Network.
Tony has a strong interest in Health IMIT, having been Sydney University Medical School Donkey Kong Champion in 1983. He was the 2012 RACGP ‘General Practitioner of the Year’. He is also an ever optimistic Wallaby supporter and was coach of the Lismore U16 Rugby team.
Accelerate your clinical and business practice.
Join as a Free Member
Free member can access the module ‘General Practice in Aged Care Incentive’.
Join as full member
Join the Spring 2024 Cohort and lock in the special introductory price of $25 per month, ongoing, before the price rises to $50.