Brave New World: Social Media, Websites, and Google Reviews

This module dives into the essentials of managing a medical clinic’s online presence in today’s digital landscape. You’ll learn how to strategically establish and control your social media channels, implement clear policies, and respond to both positive and negative feedback in a constructive way. From handling critical or defamatory comments to knowing when to seek professional or legal advice, this course equips you with the tools to protect your clinic’s reputation and engage effectively with patients online.