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Discover the transformative power of Compassionate Communication in this module, led by instructors Kim Poyner and Simon Matthews. Dive into key skills such as asking open-ended questions, recognizing emotional cues, and offering insightful reflections, and explore the profound influence of empathy in healthcare communication. Learn to navigate ‘difficult’ patient scenarios with a focus on nonverbal communication and teamwork. Join us on this journey to redefine patient relationships and enhance care delivery through the power of compassion.
RACGP accreditation standards covered are C2.1A-E; C2.3A; C5.2A.