Select Page

Brave New World: Social Media, Websites, and Google Reviews

This module dives into the essentials of managing a medical clinic’s online presence in today’s digital landscape. You’ll learn how to strategically establish and control your social media channels, implement clear policies, and respond to both positive and negative feedback in a constructive way. From handling critical or defamatory comments to knowing when to seek professional or legal advice, this course equips you with the tools to protect your clinic’s reputation and engage effectively with patients online.

Course Instructor

Millie Lembke Millie Lembke Author

Introduction

About This Module
Lesson 1 of 3 within section Introduction. You must enroll in this course to access course content.
Pre-Module Evaluation
Lesson 2 of 3 within section Introduction. You must enroll in this course to access course content.
Learning Outcomes
Lesson 3 of 3 within section Introduction. You must enroll in this course to access course content.

The Virtual World

Challenges
Lesson 1 of 5 within section The Virtual World. You must enroll in this course to access course content.
Establishing an Online Presence
Lesson 2 of 5 within section The Virtual World. You must enroll in this course to access course content.
Output and Input Regulations
Lesson 3 of 5 within section The Virtual World. You must enroll in this course to access course content.
Preventative Medicine
Lesson 4 of 5 within section The Virtual World. You must enroll in this course to access course content.
Practice Strategies
Lesson 5 of 5 within section The Virtual World. You must enroll in this course to access course content.

Patient Feedback

Common Patient Responses
Lesson 1 of 5 within section Patient Feedback. You must enroll in this course to access course content.
Responding to Negative Reviews
Lesson 2 of 5 within section Patient Feedback. You must enroll in this course to access course content.
Example Feedback
Lesson 3 of 5 within section Patient Feedback. You must enroll in this course to access course content.
Summary of Online Response Strategies
Lesson 4 of 5 within section Patient Feedback. You must enroll in this course to access course content.
Maintaining Morale and Mental Health
Lesson 5 of 5 within section Patient Feedback. You must enroll in this course to access course content.

What’s Next

Resources
Lesson 1 of 4 within section What's Next. You must enroll in this course to access course content.
Assessment
Lesson 2 of 4 within section What's Next. You must enroll in this course to access course content.
Post-module Evaluation
Lesson 3 of 4 within section What's Next. You must enroll in this course to access course content.
Improvement Ideas
Lesson 4 of 4 within section What's Next. You must enroll in this course to access course content.
 

Healthy Ageing Pilots

FREE
MEMBER PRICING

Free access for Healthy Ageing Pilots members

Enroll Now
×

Add Reminder