Set aside protected time each week for the practice manager, practice nurse, receptionist and and a doctor to do improvement work by Tony Lembke | Jun 2, 2023 Read More
Develop a staff recognition program that is nominated by peers in the practice – call out the great work done and provide a fun incentive for competitive ‘good deeds’ by Tony Lembke | Jun 2, 2023 Read More
Monitor your daily met and unmet demand for appointments (John West Measure) by Tony Lembke | Jun 2, 2023 Read More
Develop a policy around sending and receiving SMS and email in the practice by Tony Lembke | Jun 2, 2023 Read More
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