WVM32 – Managing expectations (resident and family)

This is the loop

new is 1 Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care. - selected
new is 1 Develop a comprehensive training program for all staff on NHMRC guidelines, focusing on ethical considerations and research integrity. - selected
new is 1 Develop a remote access policy that includes clear guidelines on acceptable use, user responsibilities, and consequences of policy violations. - selected
new is 1 Develop a remote access policy that includes clear guidelines on acceptable use, user responsibilities, and consequences of policy violations. - selected
new is 1 Develop a remote access policy that includes clear guidelines on acceptable use, user responsibilities, and consequences of policy violations. - selected
new is 1 Implement routine muscle strength screenings for older patients during annual check-ups to identify early signs of sarcopenia. - selected
new is 1 Organize surprise mini-events such as a pop-up musical performance or a visit from a therapy pet to delight patients now and then. - selected
new is 0 We will run role plays of difficult patients with our reception staff to practice communications skills
new is 1 Provide ongoing training for staff so they can assist patients with the online booking system and answer any questions they might have. - selected
new is 1 Provide ongoing training for staff so they can assist patients with the online booking system and answer any questions they might have. - selected

These are the ideas you have selected

• Place the posters not only in the waiting area, but also in consultation rooms, bathrooms, and even the staff tea room to prompt staff-patient conversations.

• Introduce a real-time queue management system that provides patients with updates on their expected wait times, helping them plan their visit better.

• Create a designated “safe word” system that clinicians can use with reception staff or colleagues to alert them to a potentially dangerous situation without alarming the patient.

• Implement a silent alarm system that clinicians can activate discreetly in the consulting room, notifying security or other staff members without escalating the situation.

• Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.

• Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.

• Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.

• Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.

• Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.

• Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.

// Prevent weirdness