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Telehealth in Residential Aged Care – for RACF staff

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This training stream is for onsite staff and clinicians working inside aged care homes. This includes not just personal care workers but also nurses, specialists, managers and other staff working in residential aged care settings.

This module is provided by Healthy North Coast

Introduction

The benefits of telehealth
The importance of telehealth in aged care
Overview

Infrastructure

Setting up a room for telehealth
Telehealth equipment options
Telehealth software options

Logistics and Support

Optimising connectivity
Integrating remote monitoring devices
Instigating a telehealth consultation
Scheduling consultations
Clinician support for telehealth residents
Personal care worker support for telehealth
Conducting consultations

Best Practice

Maintaining resident privacy
Medico legal and security requirements
MBS and telehealth
Telehealth etiquette
Engaging family members and carers
Optimising interpreter services

Models of Telehealth Care

Telehealth for vision and hearing impaired
Telehealth for persons living with dementia
End of life care
Wound care
Case conferencing
Emergency care
Geriatric consultation
Psychiatric consultation
Allied health consultations

Troubleshooting

Hardware troubleshooting
Software troubleshooting
Scheduling challenges
Managing expectations (residents and family)
Overview
 

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Healthy North Coast

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