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AccelerateQI > Steps > Conduct Initial Requirement Gathering

Conduct Initial Requirement Gathering

by | Apr 24, 2024

Interview a small group of patients (around 5-10) to understand common concerns and issues they face that may lead to complaints. Additionally, consult with front-line staff (e.g., receptionists, nurses) to gather insights on the current complaint handling process and common obstacles they encounter.

This is the loop

new is 0
new is 1 Organize surprise mini-events such as a pop-up musical performance or a visit from a therapy pet to delight patients now and then. - selected
new is 0
new is 1 Provide ongoing training for staff so they can assist patients with the online booking system and answer any questions they might have. - selected
new is 1 Provide ongoing training for staff so they can assist patients with the online booking system and answer any questions they might have. - selected
new is 1 – This policy should outline the steps to take, the documentation needed, and how to communicate effectively with patients. - selected
new is 1 Implement a follow-up protocol for patients who refuse care - selected
new is 1 Implement a follow-up protocol for patients who refuse care - selected
new is 1 Implement a follow-up protocol for patients who refuse care - selected
new is 1 Implement a follow-up protocol for patients who refuse care - selected
These are the ideas you have selected

  • Use a collaborative whiteboard session—virtual or in-person—where staff and patients stick up their “must-have” care plan features, then build the template live together!
  • Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.
  • Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.
  • Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.
  • Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.
  • Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.
  • Utilize a fish care service that provides regular maintenance and cleaning of the fishtank, ensuring it is always in pristine condition without burdening staff, allowing them to focus on patient care.
  • Develop a comprehensive training program for all staff on NHMRC guidelines, focusing on ethical considerations and research integrity.
  • Develop a comprehensive training program for all staff on NHMRC guidelines, focusing on ethical considerations and research integrity.
  • Develop a comprehensive training program for all staff on NHMRC guidelines, focusing on ethical considerations and research integrity.
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