Identify Key Complaint Categories

This is the loop

new is 1 Implement a follow-up protocol for patients who refuse care - selected
new is 1 Standardize a comprehensive onboarding checklist that includes critical security settings, software installations, and device configurations specific to each client’s industry. - selected
new is 1 Implement a “Fast-Track Onboarding” service for urgent client needs, where a dedicated team works around the clock to complete the onboarding process within an expedited timeframe. - selected
new is 1 Develop a series of onboarding webinars or training sessions tailored to different verticals (e.g., Medical, Retail, Manufacturing) to educate clients on best practices for using and securing their IT systems. - selected
new is 0 Develop a data back up strategy for my client which is a medical practice
new is 0 Share and discuss the book ‘Fish’ with the whole practice
new is 0 Show the practice team the video ‘Empathy vs Sympathy’
new is 1 Develop an incident response plan that outlines the steps to take in the event of a cyber security breach. - selected
new is 0 Switch to AccelerateQI as the platform for communication by our team instead of slack
new is 0 Demonstrate AccelerateQI to interested PHNs

These are the ideas you have selected

• Offer extended hours or weekend appointments to disperse patient load and reduce peak waiting room times.

• Develop a remote access policy that includes clear guidelines on acceptable use, user responsibilities, and consequences of policy violations.

• Develop a remote access policy that includes clear guidelines on acceptable use, user responsibilities, and consequences of policy violations.

• Develop a remote access policy that includes clear guidelines on acceptable use, user responsibilities, and consequences of policy violations.

• Implement routine muscle strength screenings for older patients during annual check-ups to identify early signs of sarcopenia.

• Organize surprise mini-events such as a pop-up musical performance or a visit from a therapy pet to delight patients now and then.

• Provide ongoing training for staff so they can assist patients with the online booking system and answer any questions they might have.

• Provide ongoing training for staff so they can assist patients with the online booking system and answer any questions they might have.

• – This policy should outline the steps to take, the documentation needed, and how to communicate effectively with patients.

• Implement a follow-up protocol for patients who refuse care

// Prevent weirdness