The team is working on a Quality Improvement project. The ‘improvement idea’ that they will work on is #idea-title.
The description of this idea is #idea-content
The following steps to test this idea have bene identified
#steps-list
With regards to ONLY this step :
#this-step-content
The following tasks have been identified.
#tasks-list
Today the practice is seeking your assistance with just this task.
#this-task
In particular, they have asked for help to:
#helpme
Can you provide them with this help?If your response includes some preamble, could you indicate the start of the formal response with –START– .Can the first line after — START — be a title for the response, 6 words of less. If you need to use the name of the practice, use the placeholder [PracticeName]. If you need to use the name of the user, use the placeholder [UserName]
This is the loop
These are the ideas you have selected
- Improve care experience for refugee patients
- Conduct regular surveys to gather patient feedback specifically about their waiting room experience and use this data to make ongoing improvements.
- Implement an AI-powered virtual assistant to handle routine administrative tasks, like scheduling and managing patient follow-ups, allowing doctors to focus more on patient care.
- Design an eye-catching poster highlighting the benefits of the 45-49 year health check, using infographics to make the information easily digestible.
- Establish a peer support network where staff can share experiences and strategies for managing stress and maintaining work-life balance.
- Provide access to mental health resources, including counseling services or an Employee Assistance Program (EAP), to support staff in managing professional and personal challenges.
- Create a visual communication board with common medical terms and phrases in multiple languages.
- Offer extended hours or weekend appointments to disperse patient load and reduce peak waiting room times.
- Introduce a real-time queue management system that provides patients with updates on their expected wait times, helping them plan their visit better.
- Create a designated “safe word” system that clinicians can use with reception staff or colleagues to alert them to a potentially dangerous situation without alarming the patient.
// Prevent weirdness
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